Privacy Policy

This Privacy Policy explains how Member Bingo ("we", "us", "our") collects, uses, and protects your information when you access or use our services (the "Services").

Information We Collect

• Account Information: name, email, organization, role.
• Usage and Device Data: IP address, browser, device identifiers, pages viewed, actions taken, referral URLs.
• Content You Provide: bingo cards, tile content, configurations, uploads.
• Support Communications: messages, tickets, feedback.
• Billing Information: plan details and limited payment metadata processed via our payment processor.

How We Use Information

• Provide, operate, and maintain the Services.
• Personalize features and improve performance, reliability, and usability.
• Communicate with you about updates, security, and support.
• Monitor, detect, and prevent fraud, abuse, or security incidents.
• Comply with legal obligations and enforce our terms.

Legal Bases (EEA/UK)

We process personal data under the following bases: performance of a contract, legitimate interests, legal obligation, and consent where applicable.

Data Retention

We retain personal data only as long as necessary to provide the Services, for legitimate business purposes, or to comply with legal requirements. We also honor deletion requests where applicable.

International Transfers

If we transfer data internationally, we use appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms.

Security

We implement administrative, technical, and organizational measures designed to protect personal data. No system is 100% secure, but we continuously improve our controls.

Children

Our Services are not directed to children under 13 (or the applicable age of consent). We do not knowingly collect data from children.

Your Rights

• Access, correction, deletion, and portability of your data.
• Restriction or objection to processing in certain circumstances.
• Withdraw consent where we rely on consent.
• File a complaint with a supervisory authority.

Cookies

We use cookies and similar technologies for functionality and analytics. For details, see our Cookie Policy.

Third Parties

We may use service providers (e.g., hosting, analytics, payments) who process data on our behalf under appropriate agreements.

Changes to This Policy

We may update this policy from time to time. Material changes will be communicated via the Services or by email.

Contact Us

For privacy inquiries or requests, contact: privacy@example.com